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Automate asset discovery to disposition. With Firstbase, you monitor every serial number, reclaim missing hardware, and document compliance — all from a single dashboard. Eliminate ghost devices, cut write-offs, and stay audit-ready worldwide.
Achieve 97% retrieval rates on offboarded laptops with prepaid return kits and automated courier pickups.
Gain 1.8× clearer visibility into your entire fleet with live warranty, location, and lifecycle status across 150+ countries.
Slash IT workload by 500+ hours per 100 employees annually through automated logistics and retrieval flows.
The only IT asset management platform with SLA-backed logistics and compliance in one place. Competitors can track devices or ship them, but none guarantee both global delivery SLAs and defensible audit trails from the same platform.
in our delivery radius
(yes, even the tricky ones)
shipped last year
(that's 142+ laptops finding homes daily)
delivery anywhere
("sometime next month" isn't an SLA)
in shipping, 5K+ hours in labour
(legally, of course)
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before Firstbase30–40% of devices never retrieved after offboarding → costly write-offs | After Firstbase97% retrieval rate with prepaid return kits and courier pickups |
|---|---|---|
IT hardware-related tickets | IT bogged down by manual shipping, tracking, and returns | 500+ IT hours saved per 100 employees annually |
Inventory Management | Storage rooms filled with idle hardware, no resale plan | Quarterly resale credits offset future IT spend |
Manual Auditing of Assets | Finance & compliance teams waste 200+ hours/year compiling audit data | Audit prep cut minutes with auto-generated SOC 2 + NIST logs |
Device Procurement | Bloated inventory with surprise CapEx spikes | 30% leaner stock levels and predictable refresh cycles |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
ITAM Results That Your Finance, HR, And IT Teams Will Love
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Up to 60% of IT tickets are simple hardware swaps or accessory requests that burn hours of skilled time. With Firstbase, employees use a Virtual IT Closet to order replacements in seconds, while a 30-second live agent resolves urgent needs.
Most companies recover just half their laptops when employees leave and pay disposal fees when laptops hit end-of-life. But with Firstbase, you get 97% retrieval in under 30 days. Retired devices are refurbished, remarketed, and issued as quarterly resale credits that offset future IT spend.
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E-waste reporting is a compliance burden under ESG scrutiny. Firstbase bakes sustainability into the lifecycle: every retired device is processed through certified recyclers, with CO₂ impact and downstream recycling automatically logged. Generate verifiable ESG reports in minutes.
Most ITAM solutions push you into a single vendor or financing model, leaving you boxed in. Firstbase is vendor-agnostic: you can lease on 36-month terms, buy it outright, or even send in your existing fleet. This flexibility preserves capital and gives you more options.
What Our Customers Are Saying.....
“With Firstbase, we can onboard with quicker notice and in a very seamless fashion, globally. We’re able to click a few buttons and ensure our machines are returned, inventoried, and reused with ease.”
What Our Customers Are Saying.....
“We have managed to save the cost of at least two employees and reduced our IT equipment stock levels by 30%.”
What Our Customers Are Saying.....
“With a system like Firstbase, there's an audit trail when you transfer a laptop to another person or another office. We know where our PII and PCI are, both in the cloud and physically.”
What Our Customers Are Saying.....
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”
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Automate warranty alerts and lifecycle planning so replacements happen before downtime costs you productivity.
Automated thresholds and regional hubs keep stock lean, cutting excess hardware ordering by up to 30%.
Firstbase-owned warehouses deliver pre-configured devices globally in under a week, VAT-optimized and SLA-backed.
Firstbase syncs lifecycle rules with MDM data, so refreshes are triggered before downtime hits.
Absolutely. Firstbase connects directly with existing systems, eliminating manual updates and tool-switching. It manages the physical device logistics that most ITAM platforms don’t cover.
Firstbase operates through regional warehouses with SLA-backed timelines. You can monitor the process end-to-end, with consistent 2–5 day delivery and retrieval in major markets.
Yes. Firstbase integrates with tools like Jamf, Kandji, Intune, JumpCloud, ServiceNow, and Workday. This ensures employee status changes and device security data flow directly into asset workflows, preventing ghost assets and keeping your inventory synced.
No. You gain more control. The Firstbase dashboard centralizes tracking across active, idle, and retired devices. While we handle the logistics, you keep oversight and decision-making power.
Security is integrated into every stage of lifecycle management. Assets are deployed, tracked, and retired under SOC 2 and NIST 800-88 protocols, meeting enterprise-grade governance requirements.
